01A supervisor programme across three countries
A group wants supervisors in France, Italy and Spain to report incidents consistently. Local-language workshops use the same incident scenario and reporting template. Participants practise escalation and handover, then managers review sample reports to identify where coaching is still needed.
Outputs: tailored modules, exercise reports, assessment results and skills passports.
02A tabletop exercise before a site opening
Before opening a new site, facilities, reception and security teams rehearse an incident affecting access and operations. The exercise tests who takes decisions, how information reaches leadership and how staff receive instructions. The debrief produces procedural corrections rather than promises of crisis-free operations.
Outputs: exercise brief, decision log, debrief and revised escalation procedure.